Terms of Use

Effective Date: [April 01, 2015]
Last Updated: [Feb 12, 2026]

These Terms of Use (“Terms”) govern your access to and use of the websites, products, and services provided by Qivaro, a brand operated by the following entities:

Rydex Enterprises, LLC
8707 57th Road, Elmhurst, NY 11373, U.S.A. DBA: Qivaro or Qivaro International
Products will be shipped from our warehouses and fulfillment centers in Ohio & Utah.

By accessing our website or purchasing from us, you agree to comply with and be bound by these Terms.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our website or purchase products.

2. Use of Website

You agree to:

Use our site for lawful purposes only
Not interfere with or disrupt the functionality of the website
Not use bots, crawlers, or scraping tools without written permission

We reserve the right to refuse service, cancel orders, or terminate accounts for violations.

3. Product Information

All products sold under the Qivaro brand are dietary supplements. Information on this site is for general informational purposes only and does not constitute professional or medical advice.

We do not guarantee that product descriptions, images, or other content are error-free, complete, or current. We reserve the right to correct errors or update information at any time without prior notice.

4. Pricing & Payment

All prices are listed in the local currency where applicable. We reserve the right to change pricing at any time.

Accepted payment methods may include:

Visa
MasterCard
American Express
Apple Pay
Google Pay
Shopify Payments
PayPal (if enabled)

You agree to provide accurate billing and shipping details.

5. Shipping & Fulfillment

Orders are fulfilled from our U.S. fulfillment warehouses in Ohio and Utah. International orders may be subject to customs, taxes, or import duties not included at checkout. Customers are responsible for compliance with local laws and regulations regarding the import of supplements.

6. Returns & Refunds

Please review our Return Policy, for details on eligible returns and refund procedures. We reserve the right to decline refunds for opened, used, or damaged products unless covered by a defect or error on our part.

7. Intellectual Property

All content, including logos, branding, product names, images, graphics, and text, is the property of Rydex Enterprises, LLC or licensed to us. You may not reproduce, distribute, or create derivative works without prior written consent.

8. User Content

If you submit reviews, testimonials, or other user-generated content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for promotional and commercial purposes.

9. Limitation of Liability

To the fullest extent permitted by law, Qivaro and its entities shall not be liable for any:

Indirect, incidental, special, or consequential damages
Losses arising from product misuse, improper storage, or failure to follow label directions
Delays or failure in performance due to events outside of our control (force majeure)

10. Disclaimer

All products are sold “as-is.” We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

11. Indemnification

You agree to indemnify and hold harmless Qivaro, Rydex Enterprises, LLC, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the site or purchase of our products.

12. Governing Law

These Terms shall be governed by the laws of:

United States (New York State) for users purchasing through our U.S. website

Disputes will be subject to the jurisdiction of the courts of either region based on point of sale.

13. Changes to Terms

We may revise these Terms at any time. Updates will be posted with the effective date noted at the top. Continued use of the website constitutes acceptance of any changes.